Reservation And Payment Policy

Appointments need to be made at least 24 hours in advance for individual treatments and 2 weeks in advance for spa parties. Appointments can be made by calling: 313. 655. 3860 or 866. 285. 9802 or visiting our website www.letravelspa.com. There is a $30 minimum for home spa services. We require a credit card payment at the time of booking in order to reserve your appointment. For spa parties, we require a 50% deposit to reserve the date. Payment in full is required 1 day prior to appointment date. We accept debit/credit cards and checks (3 days prior to appointment for processing). We do not accept cash, but our spa technicians may accept a cash gratuity (tip).

Cancellation Policy

When canceling an appointment, individual services require a minimum 24 hours notice to receive a 100% refund or a minimum 4 hours notice to receive a 50% refund. Cancellations for spa parties must be made 48 hours in advance and spa packages must be made 24 hours in advance in order to avoid a 20% cancellation charge. Changes to any package must be made 24 hours prior to appointment.

Gratuities

If you are pleased with the services you have received, it is customary to give a 15% to 20% gratuity to your spa technician. For group events and spa parties, a 15% gratuity will be added to the total cost of service.

Age Requirements

Clients must be at least 18 years of age. Clients under the age of 18 must have adult supervision.

Important Note

We will refuse service if any of the following apply:

• Pre - existing medical conditions not mentioned

• Broken skin or lesions are present

• Inappropriate conduct by client

• Illegal substances are present

• If pregnancy wasn’t stated prior to treatment

Gift Certificates

Give the gift of pampering and relaxation at home. A Luxurious Essentials Travel Day Spa Gift Certificate is guaranteed to make anyone on your list very happy. Call 866.285.9802 to order your gift certificate today!